At Trefle Consultancy, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services for higher education, healthcare, and residency.
1. Information We Collect
To provide our specialized services, we may collect the following types of information:
Identity Data: Name, date of birth, gender, and passport details.
Contact Data: Email address, phone number, and residential address.
Academic & Professional Data: Educational transcripts, certificates, CVs, and work experience records.
Financial Data: Bank statements and sponsorship documents required for visa or admission purposes.
Sensitive Data: Medical reports and health records specifically for healthcare and insurance processing.
2. How We Use Your Information
We use your data strictly for professional purposes, including:
Processing university admissions and scholarship applications.
Assisting with visa applications and residency permits.
Facilitating healthcare and medical tourism services.
Communicating updates regarding your application status.
3. Information Sharing and Disclosure
We do not sell your personal data to third parties. However, to fulfill your requests, we may share your information with:
Partner Universities and Educational Institutions.
Embassies, Consulates, and Immigration Authorities.
Healthcare providers and hospitals (for medical services).
Legal and administrative bodies as required by law.
4. Data Security
We implement industry-standard security measures, including SSL encryption and restricted access protocols, to ensure your sensitive documents (like passports and financial records) remain confidential and protected from unauthorized access.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting requirements.
5. Your Rights
You have the right to request access to your data, ask for corrections, or request its deletion, subject to legal obligations we may have to retain certain information for official purposes.